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Your stories & feedback
Quality Assurance is very important to us at St Elizabeth Care Agency and we encourage the opportunity for clients and their families to give us feedback about the service they receive.
All written testimonials are gathered from the Quality Assurance Questionnaire we send to clients each year. If you would like to give us feedback on our service, please click here.
Watch the video below to hear from Joan and Becky who receive support from the St Elizabeth Care Agency:
Recommended
“To all of the team that supported my mother, thank you for
a job very well done!
The care and support has been much appreciated and we would certainly recommend your agency to anyone
who was enquiring.”
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Timings & tasks
"I'm very happy with the carers that visit,
the timings are perfect,
the tasks are carried out as requested and we are really pleased with the service from the agency"
Available out of hours
"It's good that your phones are
put through to a mobile at
evenings and weekends,
so help is still available"
Respect & dignity
"We want to say thank you to the carers and office team that enabled our Mum
to stay at home as long as she did.
She really appreciated the respect and dignity she was given.
It made a great difference and was
truly appreciated with thanks."
Personalised care
"The carers go the extra mile or two
and their personal touches are
much valued and appreciated"
Positive attitude
"Thank you for your
excellent service.
We always look forward to
our carer coming each week.
She is always very cheery, kind
and always does a good job"
Contact Us
Address
St Elizabeth Care Agency
567 Foxhall Road
Ipswich
IP3 8LX
Phone
01473 707900
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