Quality Assurance Surveys

 

At the end of each year we ask our carers to complete a questionnaire about their experience of being recruited and working with, St Elizabeth Care Agency.  We receive a good number of the questionnaires back and are very encouraged by the overall results.  Our highest percentage of ratings are in the 'excellent' and 'good' categories and we have had some lovely feedback comments too.  Where we have received feedback we can learn from and make changes or improvements, we have either already done this or working towards this.  You can read the full version of our most recent Homecarer Quality Assurance Survey below...